TotZone Modules : earn points from Sept-Dec on both System Initiatives and LTO's
Live FREE L!ve: earned points
Complaints: calculated from the current month. Points will be calculated on a sliding scale. Ex: 0.00-2.00 = 750 points
VOG: L2R, Friendliness & Speed ( earned points from Sept-Dec)
New added this year, Speed of Service OnTime monthly percdentages. Points are calculated by multiplying OnTime % by 10 points. Ex: 65% x 10= 650pts
•Bonus - After 8pm OnTime: Points will be calculated on a sliding scale. Ex: >75% earn 600 bonus points, <60% earn 0 points
This program will help your drive-in Attract, Retain, and Engage Talent. Together we will work to infuse a culture filled with creativity and fun at your drive-in.
Minimum 95% TotZone modules
Train Crew on both System Initiative & LTO
Completions needed from September- December to Qualify